At Supersource Global, we provide solutions in network operations management which entails monitoring and event management activities which are key inputs to other service management practices where visibility, uptime, and performance are critical such as:
Incident management. Minimizing the negative impact of incidents by restoring normal service operation as quickly as possible.
Deployment management. Moving service components into live environments.
Release management. Making new and changed services and features available for use.
Information security management. Protecting an organization by understanding and managing risks to the confidentiality, integrity, and availability of information.
Service continuity management. Ensuring service availability and performance are maintained at a sufficient level in case of a disaster.
